Return Policy
At [Meerals], we want you to love every purchase. If you are not satisfied with your order, we offer a 30-day return policy to ensure a hassle-free shopping experience.
Eligibility for Returns:
- Items must be unused, in their original packaging, and in the same condition as received.
- Certain items, including perishable goods, personal care products, and customized or final-sale items, cannot be returned.
- Customers are responsible for return shipping costs unless the item is damaged, defective, or incorrect.
How to Return an Item:
- Submit a Return Request: Contact us at [Customer Support Email] with your order number and reason for return.
- Receive Return Instructions: Once approved, we will provide a return address and shipping details.
- Ship the Item: Pack the item securely and return it within 7 days of approval.
- Receive Your Refund/Exchange: Once we receive and inspect your item, your refund or exchange will be processed within 5-7 business days.
Non-Returnable Items:
- Perishable or consumable goods (food, drinks, beauty products).
- Personalized or custom-made items.
- Items labeled as "Final Sale."