Return Policy

At [Meerals], we want you to love every purchase. If you are not satisfied with your order, we offer a 30-day return policy to ensure a hassle-free shopping experience.

Eligibility for Returns:

  • Items must be unused, in their original packaging, and in the same condition as received.
  • Certain items, including perishable goods, personal care products, and customized or final-sale items, cannot be returned.
  • Customers are responsible for return shipping costs unless the item is damaged, defective, or incorrect.

How to Return an Item:

  1. Submit a Return Request: Contact us at [Customer Support Email] with your order number and reason for return.
  2. Receive Return Instructions: Once approved, we will provide a return address and shipping details.
  3. Ship the Item: Pack the item securely and return it within 7 days of approval.
  4. Receive Your Refund/Exchange: Once we receive and inspect your item, your refund or exchange will be processed within 5-7 business days.

Non-Returnable Items:

  • Perishable or consumable goods (food, drinks, beauty products).
  • Personalized or custom-made items.
  • Items labeled as "Final Sale."